Each campus department with a card access system has a card key administrator who reviews and requests the levels of access for individuals to their buildings. These access requests are submitted electronically to UCPD. Limited sites are allowed to input access levels directly into the central access system. Please see your department's card key administrator for access.

Each campus department with a card access system has a card key administrator. The card key administrator submits requests to UCPD to grant an individual certain levels of access to their buildings.

Most card key administrators submit requested changes via a card key spreadsheet to the UCPD Crime Prevention Unit to have access information entered or deleted from the system. These changes may range from granting or deleting access from an individual's Cal 1 Card to extending the open hours of the front doors of a particular building for a special event.

In 2006, UCPD reported that 100% of the requests from card key administrators for card data entry were completed within 5 working days. There are a very limited number of card key administrators with "remote site users" status that can directly access the system to change access information for individuals. These remote site users can only see and grant/remove users to their own access areas. They do not have the ability to change lock or unlock times of any facility.

The Crime Prevention Unit, under the direction of the Crime Prevention Sergeant, checks the status of the server network panels each morning for any malfunctions, and informs card key administrators via email or by telephone of any situations.

If you are experiencing problems with your card access, please contact your card key administrator. Your administrator will work with the Crime Prevention Unit to determine if the situation is network or hardware related, or an issue with the Cal 1 Card itself.

When you have obtained a replacement Cal 1 Card from the Cal 1 Card Office (180 Cesar Chavez Center, located in Lower Sproul Plaza), please inform your card key administrator. Again, each Cal 1 Card is physically unique, and once your administrator has the information from your new card, he or she can work with the Crime Prevention Unit to transfer your access privileges to the new card.

The possibility of integrating access with class enrollment and other campus systems is very exciting; UCPD and Cal 1 Card Office are exploring these options. Identifying and overcoming challenges such as protecting registration information, protecting the access data base, and anticipating and documenting changing class schedules and locations would require coordinated work between multiple departments.

Always, UCPD will keep first and foremost the security of access data as the primary concern. One of the advantages of having a separate data system that strictly handles access is the strict controls that can be placed to protect the people and facilities which are the campus's most valued assets and carry the highest risk of harm or loss.